Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use Devmadeacce services.

Effective Date: January 15, 2025
1

Information We Collect

When you interact with Devmadeacce, we collect various types of information to provide you with better gaming experiences and platform functionality. This collection happens through different channels and serves specific purposes outlined below.

Account Information

Your username, email address, profile preferences, and basic demographic information you choose to share with us.

Gaming Data

Game progress, scores, achievements, in-game purchases, and gameplay statistics that help us improve our mobile gaming offerings.

Technical Information

Device specifications, operating system details, IP addresses, browser type, and connection information for platform optimization.

Usage Analytics

How you navigate our platform, which features you use most, session duration, and interaction patterns with our games and services.

2

How We Use Your Information

We process your personal data for legitimate business purposes and to enhance your experience on our platform. Each use serves a specific function in delivering quality gaming services.

  • Platform Functionality

    Maintaining your account, saving game progress, processing transactions, and ensuring smooth operation of all Devmadeacce features.

  • Communication

    Sending important updates about our services, responding to your inquiries, and providing customer support when needed.

  • Service Improvement

    Analyzing usage patterns to enhance game design, fix bugs, optimize performance, and develop new features that better serve our community.

  • Security and Compliance

    Protecting against fraud, ensuring platform security, complying with Egyptian data protection regulations, and maintaining service integrity.

3

Data Sharing and Third Parties

We limit data sharing to essential business functions and trusted partners who help us deliver our services. Your information is never sold to third parties for marketing purposes.

Service Providers: We work with payment processors, cloud hosting services, and analytics providers who process data on our behalf under strict contractual obligations to protect your privacy.

Legal Requirements: We may disclose information when required by Egyptian law, court orders, or to protect the safety and security of our users and platform.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, with appropriate privacy protections maintained.

Your Privacy Rights

Access Your Data

Request a copy of the personal information we hold about you and understand how it's being used.

Correct Information

Update or correct any inaccurate personal data in your account settings or by contacting us directly.

Delete Your Account

Request complete removal of your account and associated personal data from our systems.

Data Portability

Receive your personal data in a commonly used format for transfer to another service provider.

Restrict Processing

Limit how we use your information in certain circumstances while keeping your account active.

Withdraw Consent

Revoke permission for specific data processing activities where consent was previously given.

4

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.

  • Encryption

    All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.

  • Access Controls

    Strict employee access controls ensure only authorized personnel can access user data, with regular access reviews and monitoring.

  • Security Monitoring

    24/7 monitoring systems detect and respond to potential security threats and unauthorized access attempts.

  • Regular Audits

    Periodic security assessments and penetration testing to identify and address potential vulnerabilities.

5

Data Retention and Deletion

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account Data

Retained while your account is active and for up to 3 years after account deletion to comply with Egyptian business records requirements.

Gaming Records

Game statistics and progress data kept for 2 years after last activity to maintain leaderboards and historical records.

Support Communications

Customer service interactions retained for 1 year to improve support quality and resolve ongoing issues.

Analytics Data

Aggregated usage statistics kept for 18 months to analyze platform trends and improve user experience.

6

International Data Transfers

While our primary operations are based in Egypt, some of our service providers and partners operate internationally. When we transfer your data outside Egypt, we ensure appropriate safeguards are in place to protect your privacy rights.

We use standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms to ensure your data receives equivalent protection regardless of where it's processed. You can request more information about specific international transfers by contacting our privacy team.

7

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality, remember your preferences, and analyze usage patterns. You have control over these technologies through your browser settings and our privacy preferences center.

  • Essential Cookies

    Required for basic platform functionality, account authentication, and security features. These cannot be disabled without affecting service operation.

  • Performance Cookies

    Help us understand how users interact with our platform, identify popular features, and optimize performance based on usage patterns.

  • Preference Cookies

    Remember your settings, language preferences, and customization choices to provide a personalized experience across sessions.

8

Children's Privacy

Devmadeacce is committed to protecting the privacy of young users. We comply with applicable child protection laws and have specific procedures for handling information from users under 16 years of age.

If we discover that we have collected personal information from a child under 13 without proper parental consent, we will promptly delete that information. Parents or guardians can contact us to review, modify, or delete their child's information at any time.

9

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through email, platform notifications, or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Effective Date" at the top of this document indicates when the current version was last updated.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Email: info@devmadeacce.com

Phone: +201227246872

Address: Zamzam Mall, Divided from Al Tahrir
First 6th of October, Cairo Governorate 3233101, Egypt